Aphelion Issue 301, Volume 28
December 2024 / January 2025
 
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Major Outage Tech Support Blues

by Robert Wynne

To the Tune of "California Dreaming" by John Phillips


All the servers down
My Netscape screen is grey
I can't get logged in
For several hours today
I wouldn't be so stressed
If I was off today
Customers are screaming
And I don't know what to say

I called down to the NOC
It's just 5 miles away
Got down on my knees
And I began to pray
Hey, Mr. Sysop, what's the story?
Don't say it's down to stay
Customers are screaming
Please tell us what to say

(Interlude)

Got an update from the NOC
"We don't know what to say...
Seems the password file is missing
But we've found a way
To get it from the tape
By the next business day..."
Customers are screaming
And there's nothing we can say
Customers are screaming
And there's nothing we can say
And there's nothing we can say
And there's nothing we can say


© 2004 Robert Wynne

Rob's homepage: www.autographedcat.com. I was going to add a bio, but after reading this, I thought better of it.

Find more by Rob Wynne in the Author Index.

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